Terms & Conditions

Agreement & Proposal

Every project at Digixta starts with a written proposal. The proposal outlines exactly what will be delivered, the timeline, and the cost. By approving the proposal and making the advance payment, the client agrees to these Terms & Conditions.

No work begins until a proposal is approved and the advance payment is received.

Scope of Work

We deliver exactly what's written in the proposal — nothing more, nothing less. If requirements change or expand during the project, a revised proposal will be shared before any additional work begins.

Adding new features or pages mid-project is treated as a new scope, not a revision. We'll always be upfront about any cost or timeline impact before proceeding.

Payment Terms

• 50% advance required before work begins
• 50% on delivery before the final files or live launch
• Payments accepted via JazzCash, EasyPaisa, or bank transfer
• The advance payment is non-refundable once work has started
• If the client delays the final payment, the project delivery will be paused until payment is received

If Digixta cancels the project for any reason on our end, a full refund will be issued.

Revisions

Every project includes 2 free revisions. A revision means refining or adjusting what's already been delivered — not adding new sections or changing the direction entirely.

• Revisions must be requested within the project review period
• Additional revisions beyond the 2 included will be charged separately
• Scope changes are not revisions — they follow the process in Section 02

Client Responsibilities

A smooth project depends on both sides showing up. We ask clients to:

• Provide all required content, images, logos, and information on time
• Give clear and timely feedback during review stages
• Give final approval before the project goes live

If delays happen on the client's side — late content, slow feedback — the delivery timeline will be extended accordingly. We're not responsible for missed deadlines caused by client delays.

Intellectual Property

Once the final payment is cleared, full ownership of the delivered work transfers to the client — website, design files, written content, everything.

Until full payment is received, all work remains the property of Digixta and will not be handed over or made live.

Portfolio & Testimonials

We're proud of the work we do, and we'd love to share it — but only with your permission.

• We will only add your project to our portfolio after getting your written or verbal approval
• We will only publish or share a testimonial from you after you've confirmed it
• You can decline either request at any point — no pressure, no conditions

Post-Launch Support

After your project goes live, we provide 1 week of free support. This covers small bugs, broken links, minor display issues — anything that comes up right after launch.

After that 1-week window, any updates, changes, or maintenance will be handled under a paid plan. We'll share the options with you before the support period ends.

Third-Party Tools & Services

Some projects involve third-party tools — hosting providers, domain registrars, payment gateways like JazzCash or EasyPaisa, or social media platforms.

Digixta is not responsible for downtime, policy changes, or issues caused by these third-party services. We'll always help troubleshoot where we can, but their platforms are outside our control.

SEO Disclaimer

We build websites and create content that follow SEO best practices — proper structure, fast loading, keyword optimization, and more. However, we do not guarantee specific rankings on Google or any other search engine.

Search rankings depend on many factors outside our control, including Google's algorithm, competition in your market, and how long the website has been live. SEO takes time, and we'll always be honest about what to expect.

Confidentiality

Both Digixta and the client agree to keep each other's business information confidential. We will not share your project details, business strategy, or sensitive information with anyone outside our team without your permission.

Questions or Concerns

If anything here is unclear or you have a question before starting a project, just reach out. We'd rather talk it through than have any confusion later.